Cadbury ad uses AI to promote over 1,800 local businesses – but there’s a catch

Cadbury ad uses AI to promote over 1,800 local businesses - but there's a catch

Screenshot from the Cadbury ad

The pandemic and the resultant economic strife has forced many companies to tweak their marketing strategy. Some have taken the conservative route and are playing it safe. But somebody like the chocolate and confectionery maker Cadbury ad has chosen to be creative and come up with a campaign that markets it beautifully even while chipping in with help to small businesses in individual cities.

Quite simply, Cadbury’s latest Diwali campaign, conceptualized by Ogilvy, provides an advertising platform to local retailers, whose businesses would have been impacted by the pandemic.

 

The brand has designed a real-time data experience in the ad where it advertises not just for itself but also for thousands of small businesses across India.

Cadbury has incorporated real-time data experience in the ad where it advertises not just for itself but also for thousands of small businesses across India.

The ad taps into the location data of the viewer. As the company put it, “we leveraged artificial intelligence (AI) and technology to create a hyper-personalised ad to reach reach out to over 1,800 local retailers, across 260 pin codes.”

Using AI to collect over 260+ pin codes, the video ad changes from person to person depending on where they are watching it, the company said.

 

Cadbury developed a geo-targeting algorithm to serve the ad customized to the viewer.

Also read : Best 10 Platforms to create android app without any coding skills.

Of course, it also reached out to 1800+ local retailers across 260+ pin codes in India.

Sukesh Nayak, chief creative officer, Ogilvy India, said, “The heart of this campaign lies in generosity, especially in these trying times. This data-driven, localised and personalised campaign captures generosity experienced at a local community level, where we featured local retailers & urged people to remember them while gifting this Diwali.”

As the ad is internet-centric, the brand is  also focusing on online gifting packs this year. For the first time, it has introduced e-commerce exclusive premium packs to make the most out of the new campaign.

But what is the catch mentioned in the headline?

Well, the ad works — that is, it gives personalized hyper-local shop recommendations — only in six cities across the India. The cities are: Mumbai, Delhi, Pune, Indore, Ahmedabad and Lucknow.

Of course, you should have enabled location on your device.

Further, the ad, as it is dynamic, will work only when you are watching it on Youtube and Facebook. These two platforms lend themselves to provide geo-targeting ads.

The further detail is more crucial: The ad will give hyper-localized recommendations only if you are watching it when it is delivered to you as an ad when you are watching or reading something else.

In other words, if you go searching for the ad on YouTube and Facebook and play it, it won’t give you hyperlocalized recommendations. It will play with only the default names hand-picked by Cadbury.

 

The word from Cadbury ad is intends to increase the number of cities and locations covered in the ad.

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